DeveloperWeek 2020

With much of the world either moving to Agile or already moved to Agile, there are two components that do not get recognized for the value they bring to a high producing team, those are empathy and empowerment.

In my presentation, I will take the audience on a journey showing examples from my career where empathy and empowerment could have prevented a disaster. I will discuss the importance of these two values and break each one down to illustrate how many disciplines of product management they can impact.

It is important to note that having been a CSM and CSP since 2005, I have seen an evolution in the agile environment and I feel that being able to illustrate how these are becoming core agile values both from a management AND team perspective.

The audience should leave being able to answer:
- What is empathy and how does it impact an agile work environment?

- What is empowerment and why is it valuable from the adoption process to the Xth year?

- How do we influence and steer behaviors that align with remaining empathetic while empowering each person as if they were an owner?