DeveloperWeek 2020

This talk stems from my learnings during my transition from Netflix to Walmart. At Walmart, I got an opportunity to not just build a team from scratch but also influence the DevOps culture in a positive way. At any company, building and maintaining high performance dev teams is a tough job. Most high-performing developers are passionate, talented and very opinionated individuals. For Managers and Directors leading such areas, conflict resolution could become a burden. I realized early that it doesnt have to be this way. Using simple "Active Inclusion" techniques that I derived from Netflix's core principles, I was able to empower teams to come together and resolve conflicts quickly and amicably. In some cases, we have seen a rise in accountability and ownership due to "Active inclusion" tactics. We will discuss some real world scenarios and case studies during this talk. The audience can learn the techniques I relied on and honed at a Fortune One company (Walmart) that have influenced a rapid transformation of DevOps culture across our (extremely) large organization.